British Gas will step in to protect the customers of Rebel Energy Supply Limited (Rebel Energy) and will ensure that they continue to receive an uninterrupted supply of gas and electricity after Rebel Energy announced last week that it was ceasing trading. Rebel Energy supplies around 84,000 domestic customers, and 6,000 non-domestic customers. This switchover is part of Ofgem’s Supplier of Last Resort process.
Right now, we’re working on setting up accounts but in the coming days we will be in touch with Rebel Energy customers directly about the process of moving over, so there is no need for them to contact us. Our new customers will need to take a meter reading where possible and provide this to British Gas when prompted. We will take care of everything else and will be on hand throughout to help with any questions.
We’ll be in touch as soon as possible to give our new customers more information on the next steps but in the meantime ask that they refer to our dedicated webpage.
"We’re looking forward to welcoming thousands of customers of Rebel Energy to British Gas, and we’ll ensure the switchover is as smooth as possible. We’re a brand trusted by millions and our new customers will benefit from the range of advantages that come with being a British Gas customer, including access to exclusive offers on services like boiler cover, Hive products and PeakSave."
Chris O'Shea, Group Chief Executive, Centrica
NOTES
- Ofgem announced on 1 April 2025 that Rebel Energy had ceased to trade.
- As part of Ofgem’s Supplier of Last Resort process, customers will receive an uninterrupted supply of energy and domestic customers’ credit balances are protected. Ofgem encourage customers not to switch until they are set up with their new supplier.
- British Gas has over recent years stepped in to help 700,000 customers of nine failed suppliers through Ofgem’s Supplier of Last Resort process since the start of 2021 – having previously stepped in to supply customers of Simplicity Energy, PfP Energy, MoneyPlus Energy, People’s Energy, Zebra Power Limited, Bluegreen Energy Services Limited, Neon Reef Limited and Social Energy Supply Limited and Together Energy.

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